I'd think UPS would want to hire a lot more driver's and package handlers....but then they'd get to listen to all the complaints about how they had to raise their rates (again) to cover the added overhead expense!!!! I haven't had employees for a number of years but when I did if you paid a man $30,000.00 a year, it costs the company $42,000.00 a year in real expense. Doubt these numbers are accurate anymore.... Anyway, all the expense of hiring more people and making things go faster or better ends up passed on directly to the customer in higher prices for his parts and services... Examining one aspect of any company the "fix" always looks so easy to an outsider, many don't realize how in a huge company like UPS every thing has a cause and effect on everything else. "Fixing" one thing can often be detrimental to many other things!!!! Logistics is a very complicated job and like many other jobs, even building Hot Rods, to the outsider it all looks so easy and "they" could do for half the cost and in half the time....