I need for you all to stick with me on this.I think I am making perfect logic.

Three wks ago I called summit(god knows why but I did)to ask them for a full size current catalog.In the past it took two calls to get one.So I waited a wk and nothing.Called them back to ask for one again and again I gave them my address.Waited a week,still nothing.Called them back told the guy what had happened and he told me that he personally was walking it out to be sent and told me how sorry he was.Told him again my current address.The next day there was a email to me from them with a invoice number that showed a total billed of $3.45 for a hat.Man.Sooooooooooo I called them back again.This is getting old real fast.The guy this time tells me that they had to put a value on the shipment because of the hat and I wasn't being charged for it.I asked him how it was being shipped and he told me UPS.I told him i really at this point don't care about the d... hat.That all along all I wanted was the catalog.Said no one told me about the hat.Said great now I get to wait around haft the day waiting for UPS.Asked him could it get any worse over a simple request?He took my address info again and told me (now) he was going to be sure to get a catalog.Wellllllll
today UPS showed up with the stupid hat and there was a USP mailing from them with a catalog too.Lucky I am known by the UPS driver and the postman.Yepper both addressed to my old address not the info I gave them,what four times.

I had a conversion with their supervisor today and told him the whole story.I explained that my confidence has been shaken all over a dump bass catalog.That I don't know with that kind of customer service I could ever place a order for as a example a set of $1,000 heads.That If it would be feasible I would send back that hat.

I think I am being totally sensible and logical.After all,I wanted was a catalog and it is four weeks later.