That's too bad that you had such a hard time with them. I couldn't begin to count how many orders we have placed with Summit over the years, probably in the hundreds. I also can't remember many, if any, that they got wrong. When we have had an issue they always stepped up to the plate and went well beyond what it took to make it right.

I do have to admit that if you call on the weekends you don't get the same level of experienced sales people that you do get on weekdays, especially if you call late at night. But even that has not been a really bad problem. As for catalogs, I don't check our mailbox as often as I should, but when I do a bunch of Summit and Speedway catalogs come tumbling out. I swear, they must print a new catalog every week.

Don