Brian - now I know why I like you!!

Several (well quite a few) years ago I bought a fancy Montgomery-Ward's garden tractor/snow blower. The first snow storm, the front suspension broke. Got it fixed - free. Then it wouldn't run. Got it fixed, again free. Then the front spindle broke. I loaded on the truck and returned it. Major argument with the store manager about returnability after 6 months - big error - he started waving his finger under my nose and spouting some expletives. In no uncertain terms I explained to him what might happen to that finger and the hand it was attached to then got out my Ward's President's Club card and made a phone call. There were only 10,000 of these cards in the entire US and it was based on purchases/credit score so immediate attention. He wasn't there the next time I was in the store - gone!!! I now have as a replacement an ISEKI diesel with a Woods 59" mower deck and a 48" snow blower that have always worked.

Last year my new leaf blower lasted 1.5 tanks of gas and quit. Absolutely no problem from Lowe's on the return. I repaired the old one (broken starter string and loose carb) and it runs fine.

Chain saws - after a junker McCulloch and a crummy Homelite, now have a midline $465 Stihl Farm Boss. It sits in the garage loft until I need it, then it gets some gas, 3-4 yanks on the starter rope and I'm off to cut wood.

Keep up your good work