Thread: Update on TCI transmission

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There is something to be said for dealing with a local transmission shop, that's for sure Steve. The warranty alone is usually much better than the 90 days people like TCI are giving. (what's with THAT.......90 days!! ) They REALLY trust their transmissions to give a whole 90 days, don't they??

You are right about Don being discouraged about his T. Poor guy hasn't been able to use it one time when something hasn't gone wrong. It has gotten to the point where I have to keep after him to come to the shop and work on it, he's dumped all that money in it and can't even drive it. I know we are at the end of the tunnel because we have addressed every problem it has had, so it HAS to be getting better. It's just hard to convince him of that right now.

Isn't hot rodding FUN!!

Don

You almost make me want to pull out my TCI C4 and replace it with the one I rebuilt myself. The C4 is so simple, I can't see how they could mess it up though and I did have the pan off and did check it out thoroughly to make sure every thing was there. Regardless, I still have my spare, as well as my almost new stock converter JIC

Originally Posted by DennyW

It almost makes me want to go back in business....

Nah. You can't make enough on the new electronic transmissions

Ok since were talking transmissions. My rebuild came with an 1800 stall stock converter. With the mild 429 attached to my 48 f1 and a 9 inch f150 rear, will this work, or should I trade up? The transmission place will take this converter back, so cash isn't an issue.

Just got off the phone with TCI. Don's transmission is done and ready to come back. Asked what they found and he said the pump went out and fried the converter and clutches. Asked how often that happens, he said "well, any man- made product has some failures, but it doesn't happen often."

So, it looks like it might be back later in the week and he and I can get it reinstalled. Hope this is the end of his problems.

I think well use wingnuts to install it, just in case.

Don

Originally Posted by Itoldyouso

Just got off the phone with TCI. Don's transmission is done and ready to come back. Asked what they found and he said the pump went out and fried the converter and clutches. Asked how often that happens, he said "well, any man- made product has some failures, but it doesn't happen often."

So, it looks like it might be back later in the week and he and I can get it reinstalled. Hope this is the end of his problems.

I think well use wingnuts to install it, just in case.

Don

Don,
Did you really expect a logical answer? Sounds more like a CYA kind of response. A couple of calls I had with them when I bought the wrong diameter and balance converter was barely comprehensible English.

Still not overly impressed with TCI. Not only do I have to reintroduce myself to the same guy everytime and refresh his memory on who we are ( ) but even when he finally remembers the story it is like they are doing us some big favor by even repairing it for us at no charge.

Today he said "and we have decided to also give you a brand new torque converter too." BIG WHOOP, the old one blew up!! Nowhere in any conversation have they offered one apology or sense that they have any responsibility in this. It would have been nice if they just once said "wow, sorry this happened and we will do our best to take care of it for you."

Summit at least kicked in a few bucks to defray some of the shipping costs, and they didn't have to.

Don

Originally Posted by Itoldyouso

I think well use wingnuts to install it, just in case.

Don

Sounds to me like a bunch of "wingnuts" built it in the first place
Hope it works this time....