Quote Originally Posted by HOSS429 View Post
after 2 hours of not getting my door to go up
Did you balance the door (adjust the springs)?

Manual doors will have the springs set heavy to assist the lift, making it easier to raise the door by hand. Operated doors need the springs adjusted so the tension is equal going up and down allowing the operator to work evenly without strain.

If the door is easier to raise by hand than it is lowering, you'll need to loosen the spring tension a little until the movement up and down is as close to equal as possible. If the door is easier to lower by hand than raise you'll need to tighten the spring tension a little until the movement up and down is as close to equal as possible.