Thread: School me on torque convertors

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As I mentioned, I am a little disappointed in TCI too. We won't know for sure how they are going take care of this until I get it back from them. I built Don the crate yesterday to ship it to them in, Wednesday he is going to help me get it on my trailer so I can ship it FedEx to them.

I dumped all the fluid out yesterday and was able to now see down into the torque converter. There is a circular flat plate moving around in there that looks like it had bearings in it at one time. Looks like a thrust plate or something. No bearings in it any more, just places where it looks like they went.

What is with these companies turning out crap like this? It's amazing that companies who are well known and advertise so much turn out to be substandard in quality or customer service. These were at one time household words in the hot rod industry, not fly-by-nights.

What also is a little upsetting is that they say they will take care of the problem but we have to ship the entire transmission and torque converter back to Mississipi. So we now incur probably a $ 100 or so shipping tab because of something we didn't do.

Don

Update: I just called Summit Racing who we bought it from and explained the problem. They said all TCI returns have to go directly to TCI, but since we are such good customers they will split the shipping cost with us by sending Don a $ 50 gift certificate. I thought that was more than fair of Summit.