Years ago I got stuff from them with good results. Sometimes I'd have stuff shipped to me & sometimes I drive down to get stuff {about 1 1/4 hours away, WITHOUT traffic}.... THEN, the last time I dealt with them I called ahead to see if they had a part. The guy {& I got his name} told me they had it in stock & that he put the part in his desk drawer to save for me. Well, you guessed it! I drove all the way down to get the part AND he didn't put it in his desk, in fact they didn't even have the part in stock [not sure if it had sold since I called or they never had it} AND of course, it was his day off!!! Anyway, that was my last experience with them. 2 1/2 hour drive plus an hour there dealing with them... Since then I've just dealt with Jegs..... I think { or rather know} that there employee's attitudes changed....