What's up lately with service departments? My wife has a 2004 Mountaineer and we have had the local Ford dealer do the oil changes as I just don't want to do it and 6 quarts of oil, filter, top off the fluids and wash the car for $29.00 is okay by me..

Last time in, they indicated that the front brakes were down to 2mm and should be changed - for $193. Joanie thanked them - explaining that her husband (me) would look at them. Well, I stopped by NAPA on the way home and bought their best pads for 50 bucks, knowing that I had recently put lifetime guaranteed rotors from Performance Brakes on the front of this rig.

Well, pulled the wheels - measured the rotors at .00 run out and looking brand new - and pulled the calipers and imagine my surprise when I saw the pads and they looked like they had a lot of wear left on them. They measured at 5/6mm. I will say that when I called the service manager, he was very nice and wants to see the pads..

I dunno - They also told her that the rear differential seal was leaking and they want $500 for that..

Where have all the good, honest mechanics gone? Trust is everything and once lost, it's tough to regain (at least with me).