Spray,

It's a matter of mamangement, if your shop owner is not willing to take a chance and push back, then you get stuck in that "this shop will fix it for XXX, why can't you" game that the insurance companies like to play. I've gone as far as contacting the owner of the car and telling them that their carrier wants us to do substandard repairs on their car......A phone call from them to the insurance company usually gets us a better supplement check. However, if we ever have sub standard parts that do not fit properly, we'll pull the job off the line and insist that the estimator come back out, as we are going to need "another" supplement from them to cover the extra work of making the parts fit. Estimators hate to drive back out to write supplement s, at least here in NJ.

Bill S.

PS: Just did an 05 Maxima in Tri stage pearl, rt 3/4 nose, when the estimator came and gave us his original write up, he said "just paint the hood and the fender, then blend into the bumper but not the doors"...A quick call to his supervisor got us the extra material and blend time.........God how I love newbies.....