Thread: One way to build a '32 sedan
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04-25-2010 12:22 PM #1
And the thing is Ken, you are about the most polite,easy going guy around. Don't you just love it when people take that approach to dealing with you?
I've had to remind more than one "customer service person" that I am the customer here and because people like me spend money with your company you have a job.....so do your job!
By contrast, Dan was telling me the other night that Summit Racing gave him a credit for the shipping charges on his recent order because they forgot to put the apartment number on it. He didn't even ask or want it, but just called them to make sure they had it on file for the next order. Most companies could take a lesson in customer service from companies like Summit.
But your wood kit looks good, and knowing you, you will figure it out or re-engineer it to work even better than designed.
Don





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A belated Happy 78th Birthday Roger Spears
Belated Happy Birthday