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Thread: Speedway Motors Customer service!
          
   
   

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  1. #1
    staleg's Avatar
    staleg is offline CHR Member Visit my Photo Gallery
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    Car Year, Make, Model: 34 Ford Roadster High Boy
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    Speedway Motors Customer service!

     



    Thumbs up for Speedway Motors customer service from a Norwegian customer!
    I ordered the Roadster top iron frame kit for 28-34 Roadster, but they sent me the T-Ford iron kit instead. These kits are rather bulky, so the oversea freight cost to Norway is high.

    Shortly after I contacted them, they shipped the correct kit for free, (also covered the freight cost), and I could just keep the T-Ford kit, because of the high return freight cost.

    That’s what I call good customer service!

  2. #2
    rspears's Avatar
    rspears is offline CHR Member/Contributor Visit my Photo Gallery
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    Car Year, Make, Model: '33 HiBoy Coupe, '32 HiBoy Roadster
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    All of my experience with Speedway Motors has been good, and I'm glad that your experience was a good one, too!
    HWORRELL and glennsexton like this.
    Roger
    Enjoy the little things in life, and you may look back one day and realize that they were really the BIG things.

  3. #3
    MelloYello's Avatar
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    Car Year, Make, Model: 1962 Ford Fairlane 2dr with 289
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    my experience has been the same as Roger's
    ain't nuttin' like a Happy Hot Rodder sharin' good consumer news
    HWORRELL likes this.
    .
    " I'm drinking from my saucer, 'cause my cup is overflowed ! "

  4. #4
    staleg's Avatar
    staleg is offline CHR Member Visit my Photo Gallery
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    Car Year, Make, Model: 34 Ford Roadster High Boy
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    By the way, I should have changed my avatar photo! The car became road legal 10th of August. Plans for the Winter is paint (same color as on the frame rails) and a tan colored canvas top.







    Last edited by staleg; 10-23-2013 at 05:33 AM.

  5. #5
    MelloYello's Avatar
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    Car Year, Make, Model: 1962 Ford Fairlane 2dr with 289
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    ahhh yes, a Happy Ending for sure !
    .
    " I'm drinking from my saucer, 'cause my cup is overflowed ! "

  6. #6
    34_40's Avatar
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    Car Year, Make, Model: 34 Ford 3W Coupe Replica
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    Glad you took the time to tell us that some companies still care about the customer! And even more happy that you shared some pics of that sweet 34!! Even more impressive when we consider the current location... Thanks Again...
    Dave Severson and lamin8r like this.

  7. #7
    lamin8r's Avatar
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    Kool looking roadster,staleg.. All good..
    Micah 6:8

    If we aren't supposed to have midnight snacks,,,WHY is there a light in the refrigerator???

    Robin.

  8. #8
    Dave Severson is offline CHR Member/Contributor Visit my Photo Gallery
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    The car is coming along great Staleg!!! The top and the paint will really give it a nice look!
    Yesterday is history, tomorrow is a mystery, Live for Today!
    Carroll Shelby

    Learning must be difficult for those who already know it all!!!!

  9. #9
    staleg's Avatar
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    Car Year, Make, Model: 34 Ford Roadster High Boy
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    Thanks for the kind words! It has worked well so far. The Supertrapp exhaust ends are switched out because of exhaust smell while driving.


    And I have changed the front springs 3 times. The ones supplied from Fatman was way too soft. But now they are perfect.
    Dave Severson likes this.

  10. #10
    Hot Rod Nick's Avatar
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    Car Year, Make, Model: 32 Brookville Hi Boy; 95 Toyota Supra
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    Thanks for the Speedway report. I have also had nothing but good service and parts from them.


    Also, it's nice to see an update on your great looking '34, staleg.
    Nick
    Brookville '32 hi-boy roadster
    TriStar Pro Star 427 CID

  11. #11
    parkwood's Avatar
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    Car Year, Make, Model: '33 ford hi boy, '57 nomad, '61 chevy
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    Thats a very cool looking Roadster, glad you got it on the road and driving it like it was meant to be.. Also glad to hear that the USA companys are taking care of you... I haven't bought too much from speedway as Summit is so close to where i live and get great service out of them...
    You don't know what it is to love a car until you build one.

  12. #12
    staleg's Avatar
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    Car Year, Make, Model: 34 Ford Roadster High Boy
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    I buy most of my stuff from Summit, and they are ok. Another US speedshop with good customer service is Pirate Jack. Link:
    Pirate Jack- Hot Rod, Nova, Chevelle, Mustang, & Camaro OEM Restoration Parts
    I bought an 120$ aluminum master cylinder from him that leaked around the piston. He just sent me another one, covered the freight cost, and I didn't have to return the first one.
    Last edited by staleg; 10-24-2013 at 06:27 AM.

  13. #13
    40FordDeluxe's Avatar
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    Wow, what an awesome roadster! Great job! I've had good luck with Speedway too.
    Ryan
    1940 Ford Deluxe Tudor 354 Hemi 46RH Electric Blue w/multi-color flames, Ford 9" Residing in multiple pieces
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  14. #14
    Matt167's Avatar
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    Only thing bad that I have bought from Speedway was a stainless coolant reservoir which due to some bad packaging had a lightly marred cap. Wasn't a big enough deal for me to even call on them, but I know that it would have been handled correctly if I had called.
    You don't know what you've got til it's gone

    Matt's 1951 Chevy Fleetline- Driver

    1967 Ford Falcon- Sold

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    1974 Volkswagen Super Beetle Wolfsburg Edition- sold

  15. #15
    TomJ's Avatar
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    Car Year, Make, Model: "28 roadster pickup
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    I bought the majority of my parts from Speedway when I built my truck. They gave me great customer service including advice through the whole project.
    Dave Severson likes this.

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