Yeah, Bill,

Whoever it was that said "the customer is always right" was full of kaka.

I limited the services offered by my shop to overhaul and repair of acrylic aircraft windshields, windows and canopies.

I don't know how many times I had a customer ask me, after being told that his parts were not repairable or that they would be below minimum thickness after repairs, to "just go ahead and work them and don't sign them off and I'll pay you cash, no questions asked." After I told him "NO WAY" he would usually pronounce me to be a dumb-ass tell me that "if I won't do it, then somebody else will", and stomp off in a huff.

Somebody else might, so let him jeopardize his license. Fine with me.

Sorry about going off thread but I am trying to keep out of the way while my wife has some lady friends in the house.

Jim,