Thread: 60K Service Story

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Originally Posted by Itoldyouso

Or getting caught with your pants down. Mistakes do happen when you have a lot of cars that look the same, and humans do make mistakes, so it looks like there was some miscommunication between the tech and service manager.

A friend was just telling me he took a job at a marina where they were asked to replace the mechanical steering on a boat with a new hydraulic steering setup. They got the job all done and when the owner came to pickup his boat he asked why they hadn't done the switchover. They had done the work, but on the WRONG BOAT !

Don

Don, here's a similar story that a friend just sent me:
In '71 I worked for a Chevy dealer and two identical Malibus had been in for service. Now these cars were exactly the same color with the same options. Two different cars and two different ignition keys however one ignition worked in both cars. You guessed it......customer comes to pick up his car and goes outside and gets in the wrong car starts it up and drives away.

Second customer comes in later and his keys won't turn the ignition lock cylinder on HIS car. Confusion ensued and it was only later when second owner looked in the glove box that it was clear it wasn't HIS car. Took a little while to figure it out.

Call the first customer and told him the car he drove home wasn't his car. It wasn't until he looked at the personal items in the glove box that he was convinced. When he came back to the dealership and the two cars sere side by side it was funny then.

Back in those years it wasn't uncommon ,although rare, for any given key cut to "work" in more than one automobile, but to have two identical cars in for service on the same day sharing a "close enough" ignition key had to be rare.

That's funny.

Don