Thread: Sears sure has changed, for the worse!

Tweet

Firebird---I can explain about the towels---they now rate there washing machines on how many towels they'll hold----really, cross my heart and----oh well everybody is going back on there former guarantees so I won't say the rest of that old saying

Jerry

Took a screw gun in because it quit working and it isn't a tool either. I had issues with my air compressor because I was stupid. I forgot it was behind my daughter's truck when I moved it and knocked it over and broke the mounting bracket for the motor. No big deal, figured I would go order a knew one. Stupid me for thinking that because they said the whole unit needed to be replaced. Needless to say, I just fixed it myself and it works fine.

About 4 years ago, the oven door exploded while my daughter and 2 friends were making cookies. Thankfully nobody was hurt outside of a couple of scratches. We replaced the door and two years later, I am closing the door after putting tator tots in and the thing exploded again. We get on the phone with sears and the customer rep said that they would take care of it because it should never have happened. This was a Saturday and he said someone from their safety group would be calling on Monday. When Wednesday came and no one had called, we called them back and now it was all on us. Talk about my blood pressure going through the roof. My wife's grandpa used to work for sears and so we get appliances from them because of the discounts. So when grandma found out, she got on the phone and we soon had a call from somebody on the national level and about 20 minutes later we received a call from the local manager. When it was all said and done, they did replace it free of charge. So I would recommend to keep bugging them and going up to the top dogs until they make things right.

Our ice maker on the refrigerator doesn't work and now I'm scared to call for service or parts - - - - - lol

You need a new referigerator when the icemaker quits

Wow - lots of interesting stories here. I have some old Craftsman hand tools from my father that I keep and use (mainly because they were his) and a bunch that I purchased from the 1970 era. All my "newer" tools are Snapon, SK Wayne and a few off brands that when I've needed a unique tool for just one job.

All my hand power tools are Milwaukee, Makita or Dewalt. Seem to be pretty good overall quality but I'm probably not as hard on them as one who makes a living with power tools.

Have to agree that Craftsman is not so good anymore - Home Depot and Lowe's have a great selection and they have an absolutely bulletproof "satisfaction or your money back" guarantee (at least the ones I go to)..

The K-Mart mentality is not what Sears once was...

As to "seersucker", it's a light thin fabric, generally cotton or rayon, with a crinkled surface and a usually striped pattern - but the take off on "Searsucker" is funny!

Oh, by the way.........Ace Hardware has just made some deal with Sears to start carrying Craftsman tools. We went into Ace a few weeks ago and they had all Craftsman tools displayed where their other brands had been, and they were closing out the other ones at 1/2 off. We couldn't find anything we were needing, but I am just mentioning that in case anyone else should be in Ace and need some sockets or wrenches.

Don

Might have to check out the 1/2 price bin @ Ace.

FastenAll here in MI is a distributor of sears tools also. Here is a craftsman 1/2" ratchet that my dad gave me LONG ago he said it was my grandfathers. I don't used it but it still works. It says Forged in U.S.A. on the other side

What were they thinking back then, Charlie..........no plastic!!!!!!!

Don

Its definitely a safety issue as you have to reach under the car to put in or take out a jack stand

there only out would be if it was overloaded---

I personally have 2 Napa quick lift jacks that will pump up to the load in only a couple of strokes and then they are 3 1/2 ton units

I personally will never (never say never) put myself under a car with just a jack holding it. I used to but quite a few years ago an acquaintance of mine was in his yard working on a trailer with just a jack under the axle when the jack popped out from under. They figure he was under the trailer for about an hour before the wife came out to call him for dinner. It was too late. You would think I would have learned that lesson before that accident. I was changing a front tire on a 55 Studie one afternoon with just a bumper jack, I got the old wheel and tire off and was sitting on the ground with my legs under the car putting the spare on when the jack popped off the bumper. I had just gotten the wheel on and had taken one turn on first the lug nut when it popped off. That was one of my many lucky days. Any way, never again.

Jack.

I agree totally with not using just a jack to hold up a car, that is pure suicide. I either use ramps under the tires or jackstands, or sometimes a combination of both. The thing I did like about this jack from Sears is that it is low enough to go under the 4 inch dropped axles on our hot rods. None of the other jacks we have will. So what we do now is use the Sears to get it high enough to put one of the other jacks under there and use it or both to raise it up.

The secondary problem with this Sears jack is that it is wobbly when up high. I had my Crown Vic up on it one day and it was leaning slightly to one side. I could take the car and push it back and forth a few inches and the jack would lean from one side to the other.

Oh, there is one other problem with it. The rear wheel is actually a roller about 6 inches long. The jack will roll forward and the wheel spins ok, but when you back it under a car the roller locks up and slides. What that does is it prevents the jack from rolling back as the car goes up to keep the swivel plate firmly under the frame or axle. You have to keep watching the plate on the frame to make sure it isn't working it's way off of it.

The jack is just junk, period.

Don

Many years ago (about 30) when I had the shop out in Iowa, I walked in one day I found my hired man under a Caddy with a floor jack under the front cross member & nothing else.
He and I had a discussion and he never did that again. As far as I know he's still alive to this very day......by no fault of his own.

Bad thing is that a lot of the Snap-on tools are made in China too these days. Might as well use the Harbor Freight stuff.