They should call computers the three year itch! That seems to be the amount of time it takes one to thoroughly frustrate someone. Since we own Dell's add the 5 phone numbers you call waiting on hold to get told that you need to call this number, only to play the game again, until finally somebody in India comes on and you miss every third word they say, until they say they'll send you a box to mail it back to them! Yeah I've been there done that at least three times in the last 9 years. Vista was good for major failures especially related to windows explorer. We finally went to firefox for a browser while Vista'ing, only to get Windows 7 the first day out(much better system, more stable than Vista). Our lap top still runs XP which in my opinion is better than 7 and Vista. I'm surprised nobody has gone Postal on Gates for some of the frustrations he causes!