My Son, Jeff works part time at a liquor store. He is sent to "carding class" a couple of times per year. Here is where he is trained on what to look for. The Sheriff's Department has decoy's to test that all the rules are followed. They hire kids, give them fake id's and send them in to buy. When they pass the decoy test, the management gives anyone who was working that shift a bonus. If they fail (they never have), there are fines and the store is shut down for a period of time (a week or two). While I have not asked Jeff if he needs to see someones eyes, he has refused to sell to people. Some make a big fuss about it and the sheriff is called. Laws are tough and liquor sales is a tough business right now. If you get carded or are asked to see your eyes, touch your nose, stand on one leg, whatever.... don't blame the cashier, as they are following the rules made by their management or the local laws. It's the times that we are currently in - over time.... we will see more change.... some better... some worse.