Originally Posted by Itoldyouso
I don't think I have yet to go through any McDonalds, Wendys, etc drive through and get home with everything I ordered. So you call them and they say, "Oh, come on back and we'll give it to you!!" At $4 a gallon it isn't worth the trip.
I really hated it when we were a family and you bring food back for the four of you and invariably someone gets shorted on something. By the time you drive back and come home again your food is cold and every one else is done eating.:mad:
Just last Friday night I was working at the shop late and around 12:40 I decided to run to the Wendy's near the shop. They are open until 1 am, and I got into the drivethru line at 10 til 1. Lights were off, so I drove up to the first window. Guy with the headset on is ignoring me, so I went to the second window. Girl says " we are closed." I told her it is 10 to 1, and I want to see the manager. When he comes to the window I tell him it is 10 to 1 and he says " Look Bud, you don't pay my salary, so don't tell me what time I should close!!" That was a big mistake.
I asked for the franchisees phone number and he gave it to me . I immediately called them and left a message on their answering machine. Monday morning the District Manager called me and apologized and said "Al" is going to be retrained about what time they close and how to speak to a customer. If he hadn't been so smart I would have let it pass, but there was no excuse for his comment. BTW, I did inform him I DO pay his salary, along with every other Wendy's customer. Maybe now he believes that statement.:)
Don