I purchased 4 wheels from Summit about 7 years ago. One of the 4 had had it's outer rim flatten slightly during shipping. They sent me a new one out and I sent the damaged one back. They paid for shipping the new one and gave me a refund for the shipping I paid to return the damaged one. All this took place over a 3 day period. They also had the lowest prices on the wheels.

They were great and that's one of the reasons I like dealing with them and go to them first.