Thread: Tech inspections

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My Fastenal rep comes around every other Wednesday and restocks me... I get all my grade 8, stainless steel, electrical goodies, drill bits, and tape. Sometimes the invoice is really scary, especially if I forget to bill out the hardware I use on customer's cars!!!! I sure do like the service, though. I hate having to leave the shop and go get stuff....especially on days like today with another 6" of snow!!!!! Got to someday get the good software program that would automatically load all the prices on the invoice.....

Dave, we used to add 2% to every bill to cover shop supplies. This included hardware used such as bolts, nuts, washers, roll pins, cotter pins, tie wraps, etc., etc. The customers groused about it for a while, but when they realized that we were actually using the parts on their vehicles and not gouging them, they settled down. We explained to them that the mechanic could just walk over and help himself to get the job going and didn't have to settle down at a table on the customer's time to look up part numbers, write them down, take the requistion to parts and wait for it to be filled, yada, yada, ad nauseum.