Ray, as I mentioned in my last reply about the 5 window bodies that Ed at New Age is putting out - I figure it's only right to give credit as well as criticism where it's due. I'm sure that Ed's doing everything he can to straighten out the problems he's had with his products, and I'm sure that you are too now that you see and agree that there are problems with yours too. Guys in the position that you and Ed are in would be nothing short of fools if you sat back and said there were no problems where there were problems and did nothing to corredt them - you'd be down the road. I too hope you get it all ironed out and restore confidence in your customers, both past and future. As I've said, I'm one of the two guys that make Topsters (hideaway top frame kits for roadsters) and I guarantee you that if we hear of a problem with them ( and we REALLY hope we hear of problems so we can fix them) we look at it right away, before another one goes out the door. That's the way you keep customers happy, right?