TPI had a lot of problems. Equipment failures, management failures, zero customer service, poor or non-existent repair service. You name it they had it. People's orders were shipped late or not at all. Parts failed and the company failed to respond to warranties and to customers. More than a few transmissions failed soon after installation. They got a lot of negative lip service from unhappy customers on a variety of forums and car webs, which I am sure did not help their situation.

The company may have had good intentions, but as they say "the road to hell is filled with good intentions".