We have a LARGE Sears store near here in Mishawaka In. Went there yesterday the exchange a couple ratchets I had that failed to work. They had a really large selection of tools from saws screwdrivers to table saws lathes Air compressors. You name it they had it ben going there 25 years. Anyway yesterday the tool section was down to about 400 sq. ft. No exchange on the ratchets instead they gave me two repair kits for them. Don't know what they would have done with broken hand tools. Guess Sears is getting ready to close