Yea I had a go around this morning with a parts store. I bought a battery for my 91 Chevy pick-up in Jan. It went dead. I tried charging it. using all the tricks I know. It would not charge. I checked it and my load tester said DEAD. I brought it to the store they said there tester said it needed a charge. I said go for it. they told me it would take 1 hr. I left and came back 1 hr. later. They said it was taking a charge and it would be about another 1/2 hr. I figured OK IF it will take a charge It would be OK. I went back over a 1/2 hr. later and my battery was sitting on the concrete floor by the counter. I asked is it ready? I get this answer, "If it were ready and if it were any good I wouldn't have put it on the floor". I asked "So then what" He says go pick out a new battery and bring it here. I told him to get it and check it before I take it. About this time his boss came out. He had no idea what was going on, A little arss chewing went on and an apology was offered and a battery was taken out and put in the bed of my truck. Guess it just maters who you talk to.