Thread: '37 Oze build

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My name is Tim Taylor owner of Oze Rod Shop, I have been reading everything that Dave S has had to say about us. First thing I want to say is within the first 6-8 weeks of Dave getting his car he started complaining about a little bit of everything. I offered to give his money back on his car and pay shipping to return it to me, he did not want to do that. The funny thing is he never mentioned that to anyone on Club Hotrod. I have been in business for 20 years have never encountered anybody like him. I read the comments for about 2 years. People have told him to sue me, send it back, call the attorney general office, we have been a member of the BBB for several years and have an excellent rating. When we bought this company out of Canada their recommendation was to outsource fiberglass, grills and welding, we had so many problems when we outsourced. I could talk about that all day long. It was like they were setting us up for failure. Yes we had gel coat problems, we worked through it. I have been building fiberglass cars for 20 years, I haven't ever had a fiberglass car from another manufacture that didn't have problems including pin holes, bad fitting parts, thin gel coat, motor mounts welded in wrong place, I can go on and on.
We have changed 3 things on these cars and frames since we bought the company. Gel coat is now black, top of doors on 5W coupe, sedan and roadster are thicker due to cracks we had at front and rear of door where glass passed through, we also made trans mount removable. Oze early on made trans mounts removable and was incorporated into tube coming across frame but when you took it out of frame and tweaked it, then you had to get a porta power to push rails out to put it back in. All of our fixtures, molds and cad system is all the same haven't changed nothing.
I read comments that our molds are wore out, most ridiculous thing i have ever heard.
Anybody is welcome to come to our shop and spend a week and watch us build frames, bodies, parts for body and watch us assemble these cars. They are hand built hot rods. I hate when they are called kit cars. For 10 years all we did was build turnkey Oze cars, never had a clue what was involved in this process until we started building them. I wanted to keep these cars alive and help keep this industry going. I have had so many people thank me for buying the company so they could get glass, windshields and body parts for wrecked and damaged cars and help them build their cars. In closing of this letter Mr. Shepard said that I would not help him, when he did call he knew more than me, the really sad thing he has spent a lot of time calling other hot rod shops telling them our cars are junk. I think they call that slander. I would call him an educated idiot but I am not that way.
Another thing you complained about was the structure in the doors being in the wrong place, that's the same place they have been since day one. You also said metal was raw, always has been raw all through the car, we have never primed or covered with paint, we had no reason to.
You also said you had Alumicraft making you a grill, we tried that to we gave him our fixtures at Louisville in 2009 he had them for 8 months made 1 grill it was supposed to be chromed but when we got it back it wasn't and was so flimsy. We went and picked up our fixtures drove 1000 miles round trip and he charged us more than we sold them for. So good luck with your Alumicraft grill.
Reno Gagon made and designed all of these cars from Canada, Coast to Coast, Wildrod and Oze. He is a very smart man and has done an outstanding job making molds and fixtures for all of these cars. He made a lot of Street Rodders very happy with these style cars, but not one of these bodies, frames or grills were perfect.
Yes we have had problems, but we worked through them.
I sent Mr. Shepard 2 windshields, 2 consoles and 2 grills, still could not please him. Those grills are cut right off of the same cad system and built on the same fixture they were in in Canada. Anybody is more than welcome to come to our shop and we will build you any part you want to see built and can inspect any mold we own.
As far as spring size wheel spacing's that's the sizes that's been used for the last 15 years. Just because 450lb springs don't work for you doesn't mean they are wrong. We have built almost 30 cars since we brought the company to the states, have not had anyone complain and put our cars or us down like Mr. Shepard has.
Every car we have sold the customer has came to our shop to meet us and look at our operation. He was offered the same thing, we tell customers to fly into Dayton, Cinn., or Indy and we will pick them up. We have had customers from Austrailia and Saudi Arabia come to our shop.
Once again we did offer the money back and he denied it. If he would of then we wouldn't of had to sit and defend ourselves.
What you need to do is admit most of your problems are a result of a combination of your arrogance and inexperience.
Tim Taylor- Owner of Oze Rod Shop

if it were easy everyone would be doing it
in all my years i have never bought anything that fit perfect . in 40 years of working with vettes you get use to it .