Quote Originally Posted by 36 sedan View Post
As a wise man once told me, "sometimes you can't do what the customer wants"..
And the oldest rules in business??
#1 - the customer is always right!
#2 - when the customer is wrong, see rule #1

We still haven't heard how the wear was measured and how the decision was made to use a certain piston. Other than the OP wanted to achieve a certain engine size.

So now "some" on here want to see this shop in a bad light..

I'm beating on this deceased equine because there is a lesson in here. And not just with a machine shop!! Whenever you walk into an establishment with parts that you've selected to use, you place that business into a position that they may not be comfortable with or deserve, and instead of being in a relationship of customer and service provider, you set the stage of a "Job Shop". That is, customer hands you parts and you install same.

I'm not a legit business, but I do work on the side like others here. I've had this same scenario happen to me, and I was left with the black eye. Even though the guy said just install what I gave you.. it somehow becomes the shops fault when the desired results aren't achieved.

I hope I conveyed that there are always two sides to the story and that others in the future that may read this consider parts selection and working with a shop... in this case the wear was probably more than the piston size selected.

Perhaps Uncle Bob can add some eloquence to my feeble attempt..